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Terms of Service

Clear and fair terms for using our privacy-first metadata removal service.

Service Agreement

By using Scrub Metadata, you agree to these terms. Our service is designed to be simple, transparent, and respectful of your privacy.

Zero-Knowledge Service

All file processing happens locally in your browser. We cannot access your files or data, making this service inherently private and secure.

Effective Date: 8/12/2025•Last Updated: 8/12/2025•Version 1.0

📋 Service Description

What We Provide

Client-side metadata removal from various file formats
Support for 35+ file types including images, documents, videos, and archives
Privacy-first architecture with zero data transmission
Free tier with basic functionality and paid tiers with enhanced features
Educational resources about metadata and privacy

What We Don't Do

Store, transmit, or access your files
Guarantee successful metadata removal from all file types
Provide technical support for file corruption issues
Offer data recovery services
Make unrealistic promises - we provide transparency instead

👤 User Responsibilities

You Are Responsible For

Backing up your original files before processing
Verifying that processed files meet your privacy requirements
Using the service only for legal purposes
Not attempting to reverse engineer, decompile, disassemble, or access the source code
Respecting intellectual property rights of processed content
Not using automated tools to extract, analyze, or reproduce our algorithms
Not creating competing services based on our technology or methodologies

⚠️ Service Limitations

Our Transparency Commitment

We provide detailed verification reports showing exactly what metadata was detected and removed. You can independently verify our results using any metadata inspection tool. Our process is transparent, auditable, and continuously improved based on the latest privacy standards.

Technical Limitations

Some file formats may not support complete metadata removal
Processing large files may affect browser performance
Service availability depends on browser compatibility
Industry-leading metadata removal with transparency reports for verification
File corruption risk exists with any file modification process

💰 Subscription & Refund Policy

14-Day Money Back Guarantee

We offer a 14-day money-back guarantee on all paid subscription plans, in accordance with Paddle's Buyer Terms. If you're not satisfied with our service, contact us within 14 days of your purchase for a full refund.

Subscription Terms

Subscriptions renew automatically unless cancelled
You can cancel anytime through your Paddle account
Cancellation takes effect at the end of the billing period
No partial refunds for unused time after 14-day period
Downgrading takes effect at the next billing cycle

Note: Payments are processed securely by Paddle.com. We never store your payment information.

🔒 Intellectual Property Protection

Strict Anti-Reverse Engineering Policy

Our service contains proprietary algorithms, trade secrets, and confidential business methods. Any attempt to reverse engineer, extract, or reproduce these systems will result in immediate legal action and may be prosecuted to the full extent of the law.

Strictly Prohibited Activities

Reverse engineering, decompiling, or disassembling any part of our service
Using automated tools to scrape, extract, or analyze our algorithms
Attempting to access or view our source code through any means
Creating derivative works or competing services based on our technology
Analyzing network traffic to understand our processing methods
Performing security testing or vulnerability assessments without authorization
Sharing, publishing, or distributing any proprietary information discovered

Legal Consequences

Immediate termination of service access and account suspension
Civil litigation to recover damages and obtain injunctive relief
Criminal prosecution for trade secret theft under applicable laws
Full recovery of legal fees and costs associated with enforcement
Permanent prohibition from using our services or accessing our platforms

Legal Notice: This service is protected by copyright, trade secret, and other intellectual property laws. All rights are reserved. Unauthorized use may subject you to civil and criminal penalties.

📞 Questions or Concerns?

If you have questions about these terms or need clarification about our service, please don't hesitate to contact us.

General Inquiries

Email: scrubmetadata@gmail.com
Response: Within 24 hours

Legal Questions

Email: scrubmetadata@gmail.com
Response: Within 48 hours